For everyone
Daily Use
Reading, replying, searching and everything else you do every day.
The layout
Webmail has three panes: your folders on the left, the message list in the middle, and the message on the right. On a phone you see one at a time and move between them.
Reading
- Click a message to open it. Opening it marks it read.
- Scroll the list to load older messages — there is no page number to click.
- Bold rows are unread. A dot marks them too, so the distinction does not rely on weight alone.
Why images are blocked
Many marketing emails contain an invisible image whose only purpose is to report back that you opened the message, when, and roughly where you were. ERPat does not load those until you ask.
When a message contains them you see a Show images banner. Clicking it loads them for that message. Inline images the sender embedded directly — a logo in a signature, for instance — are served by ERPat itself and always display, because showing them tells the sender nothing.
Replying
Open a message and choose Reply. The recipient, subject and quoted text are filled in. Your reply is sent from your own address through your organisation's mail server, so it looks exactly like mail sent from any other client.
Sending twice is not possible. Each message carries a one-time key, so a double-click, a slow connection, or a browser that resends the request still delivers exactly one copy.
Searching
The search box searches the server, not just what is on screen — so it finds old messages that have not been loaded yet. It looks at sender and subject.
Attachments
- Attachments appear as chips under the message. Click one to download it.
- Everything downloads as a file rather than opening in the browser. That is deliberate: a message could otherwise claim an attachment is a web page and have it run inside your ERPat session.
Deleting
Delete moves the message to Trash, exactly as any other mail client does — so a mistake is recoverable. Deleting something already in Trash removes it permanently.
Starring and marking unread
Both act on the real mailbox, so a message you star here is starred in Outlook or on your phone too.