Webmail Overview Public

Webmail

Read and send your company email inside ERPat. Start here for what the Webmail module does, who it is for, and where to go next depending on whether you are using it or setting it up.

Guide version: r1 Module version: 1.2.0 Updated: 2026-08-27 Estimated time: 2 min 11 views 0% helpful

ERPat Module

Webmail

Read and send your company email without leaving ERPat.

What it is. Webmail connects ERPat to your organisation's existing mail server. It is a mail client — like Outlook or Thunderbird — not a mail service. Your messages stay on your mail server; ERPat shows them to you.

Who this is for

If you are…Start here
An employee who wants to read work email in ERPat Getting Started, then Daily Use
An administrator setting Webmail up for the first time Administration
Someone troubleshooting a problem FAQ & Troubleshooting

What it does

  • Shows your mailbox folders, messages and attachments inside ERPat.
  • Lets you read, star, delete and reply to mail.
  • Sends through your organisation's own mail server, so replies come from your real address.

What it deliberately does not do

It does not store your mail in ERPat. Messages are read from your mail server each time you open them. If your ERPat account were closed tomorrow, your mail would be untouched — it was never copied here.

Administrators cannot read your mail. They can connect, replace or revoke the password ERPat uses for your mailbox, but there is no screen anywhere in ERPat that shows one person another person's messages.

Where to go next

Getting Started

Connect your mailbox for the first time.

Daily Use

Reading, replying, searching and attachments.

Administration

Server setup, credentials, bulk import, permissions.

Reference

Screens, settings, permissions and scheduled jobs.

Research

What this guide was written from.

FAQ & Troubleshooting

Common problems and what they mean.

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