Look-up tables for the Webmail module: every screen and who can reach it, all configurable settings with their defaults, the audit events recorded, and what each error message means.
Screens, settings, audit events and error messages.
Screens
Screen
Where
Needs
Mailbox
Left menu → Webmail
Webmail
My Mail Account
From the mailbox, when not connected
Webmail
Webmail Settings
Settings → Webmail Settings
Webmail Connection Settings
Mailbox Credentials
Settings → Mailbox Credentials
Manage Mail Accounts
Settings
Setting
Default
Effect
Incoming / outgoing server
—
Your provider's IMAP and SMTP hostnames.
Mail domain
—
The domain your organisation's addresses end with.
Who supplies passwords
Users
Self-service, or administrator-provisioned.
Messages per page
50
How many rows load at a time.
Remote images
Blocked
Whether external images load without asking.
Failed attempts before lockout
5
Only password rejections count.
Lockout length
30 minutes
How long a lockout lasts.
Maximum attachment size
15 MB
Per outgoing message.
Audit events
Recorded in System Logs. Passwords, message bodies, attachments and
recipient detail are never included in any of them.
Event
Severity
Connection settings updated
Info
Connection test run
Info
Mailbox created / updated
Info
Mailbox deleted
Critical
Credential stored or replaced
Critical
Credential revoked
Info
Mailbox locked after repeated failures
Critical
Lockout cleared by an administrator
Info
Credentials bulk imported
Critical
Folder rebuilt on the server
Info
Messages you might see
Message
Means
Webmail has not been set up for your organization yet
No verified mail server. An administrator must run the wizard.
Your mailbox is not connected yet
No password stored for you.
The mail server rejected the mailbox username or password
Wrong credentials, or the password changed at the provider.
This mailbox is temporarily locked
Too many rejections. Wait, or ask an administrator.
The mail server's security certificate is not trusted for this hostname
A certificate problem — check the hostname with your provider.
That mail server address is not allowed
The hostname points somewhere ERPat will not connect to, such as an internal address.
This folder was rebuilt on the mail server
Normal after some provider maintenance. The folder reloaded itself; nothing was lost.
Limits
The composer can save into Drafts, and each save replaces the
copy before it rather than adding another. Editing a saved draft is not
supported yet — opening one from the Drafts folder shows it like any other
message.
Attachments must be downloaded rather than previewed in place.
Search covers sender and subject, not message bodies.
Webmail has no public or mobile API surface in this version.
