Assets Reference Public

Asset Reports

Twenty-three reports grouped by the question they answer — what we own, who is holding it, what is broken, what a count found, how good the register is, and what it is all worth — with filters and server-side spreadsheet export.

Guide version: r2 Module version: 1.11.0 Updated: 2026-08-25 Estimated time: 8 min 14 views 0% helpful
Reports & Automation

Asset Reports

One page, many reports, grouped by the question they answer rather than by the part of the system that produces them. You are rarely looking for “the custody report”; you are looking for “who has our laptops”, and the grouping is built around that.

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Where it lives. Safekeep → Reports (ams/reports). Basic Assets access opens the page; the Finance group additionally needs the finance permission. Reports are read-only throughout — nothing on this page changes a record.

The six groups

GroupAnswersReports
OperationalWhat do we own, and how old is it?4
CustodyWho is holding it, and who signed for it?5
ServiceWhat is broken, what did it cost, what is still covered?4
AuditWhat did a count find, and what is unaccounted for?3
Condition & dataHow good is the register itself?1
AccountingWhat is it worth?6
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A group you cannot use is not shown. The Finance group appears only if you hold the finance permission. Two other reports appear conditionally: the Helpdesk ticket report is present only where the Helpdesk is installed, and the data-quality report only once the scoring has been set up on your company's database. A permanently empty tab teaches people the page is broken, so those are dropped rather than offered.

How every report on this page behaves

Four things are true of all of them, and knowing them saves a lot of confusion.

  1. The whole report is on the server; you are given a page of it

    Paging, sorting and searching all happen in the database. On a real estate that is the difference between a report that opens and one that times out — but it also means the rows in front of you are one page, not the report.

  2. Most reports have filters, and they change the whole report

    Fifteen of the twenty-three carry filter controls — a category, a status, a campaign, a document type, a severity. Filtering re-queries the database, so the totals at the bottom follow the filter too.

  3. Export gives you the whole thing, not the page

    Every report has its own Export button, and the spreadsheet is built on the server from the same query — filters included. That matters: a browser-side export could only ever have written out the page you were looking at and called it the report.

  4. Totals are the totals of everything, not of this page

    Where a report has a totals row, it is computed across the whole filtered set. A total that silently added up the twenty-five rows in front of you would be worse than no total.

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Exports are capped, and the file says so. There is a row limit (5,000 by default) set by your administrator. When a report is bigger than the cap, you still get a file — but its name tells you it was cut short, so nobody circulates a truncated export believing it to be complete. If you hit the cap, filter down and export in parts.

Operational — what we own

ReportWhat it showsFilters
Maintenance log Every repair, service and upgrade recorded against equipment, with what it cost and how long it took.
Audit due Equipment that has gone too long without being counted, or is about to. The list to work before opening a campaign.
Activity log The full history feed across all equipment — every handover, acceptance, count, fault and edit, newest first.
Asset age How old the estate is, in age bands, so replacement planning has a shape. Equipment with no purchase date cannot be aged and is reported as such. Category

Custody — who is holding it

ReportWhat it showsFilters
Custody register Who is holding what right now. The single most-asked question of the module, and the report to hand somebody who asks “where is all our equipment?” Kind of holder, category
Chain of custody The whole history — open and closed — so you can follow one item through every pair of hands it has been in. This is the evidence report. Kind of holder, category
Endorsement register The paperwork itself: every handover document, its state, and what it covers. Document type, status
Pending acceptance ageing Equipment issued but never confirmed received, by how long it has been waiting. Unaccepted equipment is the gap an auditor looks for first. Category
Overdue returns Past its return-by date and still out, oldest first. Category

Service — what is broken

ReportWhat it showsFilters
Open issues Every fault report still waiting on somebody, with its severity and how long it has been open. Severity, status
Helpdesk tickets Faults that were escalated into a Helpdesk ticket, and how long they have been open. Present only where the Helpdesk is installed. Status
Maintenance cost & downtime What repairs have cost and how much time equipment spent out of service. The report that turns a repair habit into a replacement decision. Maintenance type, category
Warranty expiry Cover about to run out, within a horizon you choose. Already-lapsed cover is excluded — this is a report about what you can still act on. Horizon
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The Helpdesk report is elapsed time, not service-level performance. It shows how long a ticket has been open against the date it was given, and nothing more. There are no service-level targets and no escalation ladder in this release, so do not read a column here as “breached” — it is age.

Audit — what a count found

ReportWhat it showsFilters
Audit compliance How far each campaign has got — counted, outstanding, findings, and whether it can still certify. Status
Audit discrepancies Everything a count did not agree with, and what has been decided about each. Campaign, result
Missing & lost Equipment somebody has reported as gone — the fault categories that mean “we cannot produce this any more”.
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“Missing on a count” and “reported lost” are different facts, and they live in different reports. A count that failed to find something is an audit finding, and it belongs on the discrepancies report until a person decides what it means. Only when somebody actually reports the item gone does it appear in Missing & lost. A good share of audit “missing” results turn up within the week, which is exactly why they are not filed next to genuine losses.

Condition & data — how good the register is

ReportWhat it showsFilters
Data quality Every asset with its completeness score, worst first, and when it was last marked. The reporting view of the Data Quality Workbench — read it here, work it there. Category

The score shown is the one computed overnight, not recalculated as you look at it. That is deliberate: it is the same number the Overview and the workbench show, so the three can never disagree with each other.

Finance — what it is worth

Six reports, all behind the finance permission. Cost, carrying value and disposal proceeds are a narrower grant than “read the equipment register”: plenty of people who legitimately look equipment up have no business seeing what the company paid for it.

ReportWhat it showsFilters
Depreciation schedule What each asset is being written down by and over what period, read from the financial books.
Roll-forward One row per posted period: opening balance, what was charged, what moved, closing balance. The report an accountant reconciles from.
Book value register Cost, accumulated depreciation and current carrying value, asset by asset. Book, status
Fully depreciated but still in use Equipment written down to nothing that people are still using. Either the useful life was wrong or the replacement is overdue — both worth knowing.
Impairments Write-downs that actually landed in a posted period, rather than ones merely proposed.
Disposal gain / loss What was disposed of, for how much, against what it was still carried at — and therefore the gain or loss on each. Method, status
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These reports do not post anything to your accounts. They state the figures; putting them into a general ledger is a separate act in your accounting system. See Finance & Depreciation for what “posted” means inside the module, which is not the same as posted to a ledger.

Which report, for whom, how often

If somebody asks…OpenTypical cadence
“Where is all our equipment?”Custody registerOn demand
“Prove who had this laptop in March.”Chain of custodyOn demand — usually for an auditor
“Who has not signed for their kit?”Pending acceptance ageingWeekly
“What is overdue back?”Overdue returnsWeekly
“What is broken right now?”Open issuesDaily, by whoever runs service
“Should we repair this again or replace it?”Maintenance cost & downtimeQuarterly, per category
“What loses cover this quarter?”Warranty expiryMonthly
“When did we last count this?”Audit dueBefore planning a campaign
“What did the count find?”Audit compliance, then discrepanciesDuring and after a campaign
“How trustworthy is this register?”Data qualityMonthly
“What is the estate worth?”Book value registerMonth end
“Reconcile depreciation for the period.”Roll-forwardMonth end
“What is old enough to plan a refresh?”Asset age, then Fully depreciated but still in useAnnually, at budget time

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